Almost 20 years ago, one of our first projects created customer service processes and training tools for one of Time Warner's first VoIP offers...and while the technology has changed, the onboarding complexities have not. We assist companies by offering conversion support for hosted voice.
Cloud VoIP services are flexible, scalable, and cost effective, but they can also be complicated to design and set up. We'll take care of the hard part for you and quickly prepare your location(s) for new VoIP/telecom services. Our end-to-end approach uses a minimal amount of your time, so that you can focus on the operations & staff training for your new service.
Cloud solutions can offer great value and scalabillity, but implementation can be complex.
Web portals and online tools can be cumbersome and require a significant time investment to understand and set up properly.
Hand-holding sessions with remote (often offshore) assistants can be aggravating & time consuming for operations staff.
Designing a cloud system that reflects desired functionality is time sensitive and mission-critical.
Setup of mobile apps for enhancing service presents yet another learning curve.
Let the platform Pros handle the design, setup, and implementation, so that you can focus your time on doing what you do best for your business!